Shipping policy

How long will it take for the buyer to receive their order?
Total delivery time = processing time + shipping time
Processing time
On average, merchandise is produced and shipped from our facility 1-3 business days after purchase.
Shipping time
2 – 8 working days, US Shipping
2 – 4 working week for international transportation

Delivery times may be longer than expected in unforeseen circumstances beyond our control, such as strikes, natural disasters or severe winter storms

All items are personalized & made-to-order. This means our products are designed, produced & printed on demand just for you, one at a time for the best quality!
All our tshirts are made in our USA Factory, and shipped via UPS or USPS.

Shipping Cost:
+ USA Order: $4.99 for one item + $1.99 for additional items
+ International Order: $15.99 for one item + $4.99 for additional items
Order missing product or change shipping address. We will deal with 1-2 working days
In the event of uncontrollable accidents, such as strikes, natural disasters or severe winter storms, the delivery time may be longer than expected.
You can order as many goods as you need, and the freight you pay will never exceed the fixed fee.

About late delivery
Most packages are delivered on time. In rare cases, orders are displayed after the expected delivery date.
1. Possible causes of delay
2. Wrong address
3. Bad weather
4. International customs procedures

Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

Orders shipped to APO addresses are done so via DHL Globalmail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.

Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.

Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.

Items fulfilled from the UK and EU are charged a 20% VAT rate.

If the delivery time is later than expected, please inform us by email: [email protected] We will solve the problem for you within 1- 2 working days

Tracking your package

After shipment, you will receive an email from the shipping company with the tracking code.

Thank You,

Jointshirt Store.